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We’ve gathered the most asked questions for clarity. Still curious? Our team is happy to assist.
Let us know what you’re looking for. We will get back to you soon!
You can contact us via the website contact form (whatsapp/wechat/email). We will get in touch with you promptly, understand your sourcing needs, and recommend the right service plan.
Our services cover various industries, such as clothing, home furnishings, carparts etc. No matter which field you’re in, we will try to provide suitable sourcing solutions.
We ensure product quality through thorough factory screening (licenses and reputation verification), on-site production monitoring if needed, and sample testing before mass production.
We proactively resolve them by coordinating with factories for free replacements or compensation while after-sales terms are ultimately set by factories (confirmed prior to ordering). We leverage our supplier relationships to advocate for your interests and pursue the best possible resolution.
We support various payment methods, including T/T bank transfers and credit cards. Paypal mainly for sample. You can choose the most convenient option for your business.
Our most popular route times vary by country and method:
Singapore: 5–7 days by air, 15–25 days by sea
Malaysia: 5–9 days by air, 15–25 days by sea
Thailand: 5–7 days by land to Bangkok, 15–25 days by sea
Vietnam: 7–9 days by land to Ho Chi Minh City, 3–5 days to northern Hanoi
For other regions, please contact us for specific timelines.
